Terms & Conditions

 

DESIGNS MEDIA SOLUTIONS
C. Romero 15, 19200, Azuqueca de Henares, Guadalajara, Spain
B2B – design, web design and digital services

Last updated: 12 August 2026

1. Scope and contractual basis

These terms and conditions apply to contracts for design, logo design, web design, development and comparable digital services between the service provider and business clients commissioning work in the course of their commercial or self-employed activities. They do not apply to consumers.

Each project is governed by the relevant proposal, any supplementary project agreements and these terms and conditions. Individual arrangements in the proposal or in an expressly confirmed project agreement take precedence over these terms and conditions.

2. Proposal, contract and project start

The scope of services, price, payment instalments and any project dates are set out in the relevant proposal. These terms and conditions are attached to the proposal or otherwise made available to the client before the contract is concluded.

Where an initial instalment or deposit has been agreed, the project begins only once that payment has been received in full and all content, information and access required to start the project are available. Until the initial instalment is received, there is no obligation to begin providing services or to reserve a project date.

Where stated in the proposal, payment of the initial instalment constitutes acceptance of the proposal and the terms and conditions supplied beforehand.

3. Scope of services and revisions

The services to be provided are those described in the proposal. Additional services, pages, features, substantial changes to the concept or subsequent extensions that have not been expressly agreed are not automatically included in the agreed project price.

The project price includes the rounds of revisions discussed in advance. Requests beyond that scope, or requests that substantially change an already approved project scope, will be agreed before implementation and may be charged separately.

4. The client’s duty to cooperate

To ensure a smooth project, the client supplies all required text, images, logos, access details, decisions, approvals and other content in full and within the agreed timeframes.

Agreed feedback and delivery dates form the basis of project planning. If required content or feedback is not supplied on time, agreed dates will be adjusted accordingly. In such cases, the service provider may pause the project and reschedule further work.

If the required cooperation remains outstanding for an extended period, even after a friendly reminder, the project may be ended following prior notice. Work actually completed up to that point will be invoiced, with payments already made credited against the amount due. Any later resumption requires a newly agreed schedule and depends on the service provider’s availability.

5. Project timelines and changes to dates

Estimates of time and planned completion dates depend on the client’s timely cooperation. Delays caused by late content, approvals, access details or decisions from the client will extend the project period by a reasonable amount.

Fixed deadlines are binding only where expressly agreed as such. Unforeseeable technical disruptions or circumstances beyond the service provider’s control may also lead to a reasonable adjustment of the schedule.

6. Prices, net invoicing and reverse charge

All prices stated in the proposal are net prices unless expressly stated otherwise. The proposal and the relevant invoice determine the invoice amount, payment deadline, bank details and tax information.

For cross-border B2B services within the European Union, invoices are issued without Spanish VAT under the reverse-charge procedure where the legal requirements are met. The client supplies accurate business and VAT details for this purpose, including a valid VAT identification number.

The invoice includes the required tax notice, for example “Reverse charge / VAT payable by the recipient / inversión del sujeto pasivo”. If the conditions for reverse charge are not met, the legally required VAT will be charged or subsequently invoiced in accordance with the applicable rules.

7. Payment terms

The payment terms set out in the relevant proposal and invoice take precedence. Payments must be made without deduction to the account specified there.

Where a 50/50 payment arrangement has been agreed, the first instalment of 50% is due before the project starts. The second instalment of 50% is due after the final revisions or approval and before final migration, launch or full handover of the website and project files.

If a payment due is not received, the project may be paused until payment arrives. Final launch, transfer to the client’s systems and full handover are due only after the payment agreed for those stages has been received. Statutory rights in the event of late payment remain unaffected.

8. Acceptance, approval and handover

On completion, the client is given an opportunity to review the agreed services and submit a consolidated list of requested revisions within the agreed feedback period. Approval may be given by email or in another traceable text format.

The relevant project phase is deemed accepted upon express approval or a launch requested by the client. Subsequent new requests or extensions are not defects in the services originally agreed and may be quoted separately.

9. Usage rights

Until payment has been made in full, usage rights in the bespoke work remain with the service provider. Publication, ongoing use, sharing or full technical handover before full payment is permitted only where expressly agreed.

Once full payment has been received, the client receives the usage rights necessary for the agreed purpose in the final deliverables created specifically for them and paid for, in particular the finally approved logo design and the website created for them.

Rights in general working methods, reusable code components, frameworks, templates, unselected concepts, editable working files, fonts, stock assets, plugins, themes and other third-party components are not automatically transferred. Third-party components are subject to their respective licence terms. Editable working files or source files are supplied only where expressly agreed.

10. Client-supplied content and third-party rights

The client ensures that the text, images, logos, trademarks, videos and other content they supply may lawfully be used and do not infringe third-party rights. A legal review of this content is not included in the services unless expressly agreed.

11. Domains, hosting and third-party services

Costs for domains, hosting, external software, plugins, themes, stock assets, fonts and other third-party services are included in the project price only where expressly stated in the proposal.

The service provider cannot give an ongoing guarantee regarding the availability of external services or changes to their prices or features.

12. SEO and technical conditions

Any agreed core SEO optimisation covers only the basic measures described in the proposal. There is no obligation to achieve or guarantee specific search engine rankings or positions.

Unless ongoing maintenance has been agreed, technical support ends upon the agreed project completion or handover. Subsequent changes to browsers, hosting environments, plugins, search engines or third-party services are not automatically included in the original scope of services.

13. Legal content on the website

Web design and technical implementation do not constitute legal or tax advice. Unless expressly agreed otherwise, the client is responsible for the legal accuracy of their website, including its legal notice, privacy policy, cookie consent, mandatory information and industry-specific requirements.

Technically integrating legal texts supplied by the client does not include reviewing their content.

14. Defects and remedial work

If an agreed deliverable has a verifiable technical or design defect at handover, the service provider must first be given a reasonable opportunity to remedy it.

Subsequent change requests, new features or requirements outside the proposal do not constitute defects.

15. Project suspension and termination

If payments due remain outstanding or necessary cooperation is lacking for an extended period, the project may be paused following prior notice. If payment or cooperation remains outstanding after a reasonable reminder, the service provider may end the project.

Work actually completed up to that point will be invoiced, with payments already made credited against the amount due. Work that has not been paid for in full need not be finally handed over, published or transferred to the client’s systems. This provision ensures fair payment for project work actually performed and is not a contractual penalty.

16. Liability

The service provider is liable under applicable law for damage attributable to their area of responsibility.

No responsibility is accepted for errors or damage caused in particular by inaccurate or unlawful client content, changes made independently by the client, third-party outages or systems beyond the service provider’s control.

After handover, the client is responsible for adequately safeguarding their website, data and access details unless ongoing maintenance or backup services have been agreed.

17. Confidentiality and data protection

Both parties handle confidential project information and access details with care. Where a separate data processing agreement or another data protection agreement is required as part of the collaboration, it will be concluded separately as needed.

18. Portfolio use

Unless the client objects in advance or confidentiality has been agreed, the service provider may present a completed and publicly accessible project to a reasonable extent as a work sample in their own portfolio and on their own business channels.

No confidential information will be published.

19. Governing law and jurisdiction

The contractual relationship is governed by Spanish law to the extent permitted by law. For disputes arising from B2B contractual relationships, Azuqueca de Henares, Guadalajara is the agreed place of jurisdiction to the extent legally permitted.

Where possible, both parties will first seek a direct and amicable resolution before taking legal action.

20. Final provisions

Changes and additions to a project may be agreed in text form, particularly by email.

If any provision of these terms and conditions is wholly or partly invalid or unenforceable, the remaining agreements will remain unaffected to the extent permitted by law.

The relevant proposal, the services it describes and the prices, payment terms and project arrangements agreed in it also apply to the individual project.